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Webinar: Characteristics of the Successful Quality Technician

ASQ Quality Management Division/ Inspection Division Joint Webinar


Characteristics of the Successful Quality Technician – with a background of duties and responsibilities required for this important role.

WORD DOC (note, correct times listed below)

Date: Tuesday, June 13, 2017

Time: 7:00 pm/ ET / 6:00 pm CT/ 5:00 pm MT/ 400 pm PT

Duration: 60 minutes

Presenter: Wes Shelton

The Quality Technician, however defined in an organization, has many duties and responsibilities in working alongside a variety of other professionals.  So where does the Quality Technician fit in the framework of organizational operations alongside of inspectors, engineers, auditors and the green and black belt six sigma practitioners?  Additionally, how does an individual acquire the necessary skills to perform effectively in the Quality Technician role?  How can someone continue to develop their skills to advance?

This webinar will provide not only technical skills that would be required to perform the duties and responsibilities, but also the “soft” skills that a quality technician should possess to be successful.  Several sources of information will be reviewed including a specific study performed by Mr. Shelton.  Once the duties, responsibilities, skill and characteristics are defined and understood, methods to obtain and develop these skills and characteristics will be discussed.  This material can service as a roadmap for Quality Technician development within any organization.


About the Presenter

Wes Shelton is currently the Director of Metrology Training and Education for Vincennes University.  He holds a B.S in Mechanical Technology and M.S. in Human Resource Development specializing in Industrial Training, both from Indiana State University.  Wes holds ASQ certifications of CQI, CQT, CQE, CQA and SSGB.  He has held Engineering and Quality Management positions for Texas Instruments, Hyster Company, Kimball International, Danville Metal Stamping and Closure Systems International.  He is also president and principal consultant for Manufacturing and Quality Services, Inc., his own consulting firm.

At a Glance:  key points to be covered during webinar

1.  Review of the Quality Technician role as it exists today and into the future

2.  What are the duties, responsibilities, skills and characteristics for a Quality Technician?

3.  What level of performance constitutes a Quality Technician best performer concerning analytical and soft skills (obviously HIGH – but this is more a comparison between analytical and soft skills)

4.  What methods and resources are available to train and develop the appropriate skills for a Quality Technician


Please use this link to attend this webinar or to ask questions prior to the webinar:

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Guest pin code: 204169#

Primary dial in number: (206) 402-0100

Secondary dial in number: (331) 333-4608

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